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This work was developed using a case study on a surgical ward.
The decision to use Delphi methodology for the information collection stage before starting the BPR process is not found in other studies in the literature. (2011), "Business process re‐engineering in healthcare management: a case study", Business Process Management Journal, Vol.
Moreover, the use of models based on EPCs methodology allowed the panel of experts to develop models to examine and understand the resource requirements of medical assessment units and to provide a framework or develop standards that hospital developers and clinical managers can consult.
Synthesis My recommendations that should be done are that both the CEO which is Pat and the associate CEO which is Chris should work on this together and come up with some ideas.
It is true that the hospital does need some fresh ideas, which Chris can provide but also in this situation needs the experience that Pat could provide which he has only gave Chris a little background of the problems that are going on.
Firstly, International SOS centrally managed the healthcare programme from Jakarta with a small team of a doctor, nurses and several administrators.
Employees could contact this team via a dedicated phone line and get medical advice as well as referrals to our accredited network of primary care physicians, specialists, dentists, and hospitals.
Running a healthcare plan for thousands of employees requires competent administration, excellence in case management, and a solid network of doctors, hospitals and health providers.
When your company does not have an adequate medical programme in place, costs can escalate along with increased employee sick time and lowered productivity.
Pierre contacted International SOS to help him deliver quality medical care while keeping a lid on costs.
We conducted a full audit of the company's current health cover and made recommendations which were accepted.