VERBAL COMMUNICATION Verbal communication comes in the form of spoken language; it can be formal or informal in its delivery.Verbal Language is one of the main ways in which we communicate and is a good way to gather information through a question (an integral part of communication) and answer process.
Contributing factors that perpetuate ineffective patient-provider communication include the lack of a systematic method for nursing assessment, evaluation, and monitoring of patient-provider communication needs and interventions and a lack of standardized training of healthcare providers” (Patak, 2009, p. The authors have thoroughly reviewed research conducted on effectiveness of nurse communication with their colleagues with complex communication needs. In order to engage in meaningful communication and develop effective communication skills, nurses must engage in the process of reflecting on how communication skills are utilised in practise. Reflection allows the nurse opportunity to gain a deeper insight into personal strengths and weaknesses and to address any areas of concern in order to improve future practise (Taylor 2001). Therapeutic Communication Communication is the process of conveying information to each another using words, actions, or by writing the information down to be read by another person.Communication is something that most people do at some point each day, and is an important part of life especially in a working environment.Reflecting on communication in practice will also enforce the theory behind communication and allow a nurse to look at bad and good communication in different situations.This will then enforce the use of good communication techniques in a variety of situations allowing for a more interpersonal and therapeutic nurse patient relationship.Therefore verbal communication in nursing should be seen as a primary process and a powerful tool in the assessment of a patient.There are two main types of questioning, open-ended questions or closed questions.In a fast paced, high task clinical environment a nurse may not feel like time is available to interact with each patient under their care using therapeutic communication, but taking the time listen to the patient and to allowing them to express their feelings or concerns is an important part of establishing a nurse-patient relationship .Lack of using therapeutic communication by a nurse or nursing student while providing patient care may lead the patient to feel unattended to, or that they are not able to trust the nurse to provide them with quality care.